Frequently Asked Questions

Hispanic Community Counseling Services (HCCS) is a nonprofit mental health agency dedicated to providing culturally and socially competent behavioral health services to Latino and multicultural communities in Philadelphia. We offer therapy, incorporate social determinants of health in treatment, and support individuals and families facing behavioral health challenges.

Our office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 4:00 PM. Evening and weekend appointments may be available via telehealth upon request.

Our main office is located at 3156 Kensington Ave, Philadelphia, PA 19134. Our satellite office is located at 1952 E Allegheny Ave, 2nd Floor. 

Our services are available to individuals of all ages, including children, adolescents, adults, and seniors. We specialize in serving the Latino community but welcome individuals from all backgrounds.

HCCS provides a range of services, including:

• Individual Therapy
• Family and Group Therapy
• Mobile Therapy for Seniors
• Crisis Intervention
• Psychiatric Evaluations and Medication Management
• Behavioral Health Support and Case Management
• Trauma-Informed Care
• Anti-Violence Initiatives

If you or someone you know is experiencing a mental health crisis, call 911 or the Philadelphia Crisis Line at (215) 685-6440. For immediate support, you can also call the National Suicide Prevention Lifeline at 988.

Yes! Referrals can be made by family members, healthcare providers, schools, or community organizations. To refer someone, please call our office at (215) 425-6901.

Yes! We have a multicultural and multilingual team fluent in English and Spanish to ensure accessibility and effective communication for all our clients. 

You can schedule an appointment by calling our office at (215) 425-6901 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also visit our two locations in person to discuss your needs and service options.

Yes, we accept Medicaid, Medicare, and other major insurance plans. If you are uninsured or have concerns about coverage, our team can assist you in exploring available options.

Our Mobile Therapy Program brings mental health services directly to seniors in nursing homes, assisted living facilities, their homes, and other community settings. This program is designed to serve individuals 50 and older who face barriers to accessing in-office care.

Yes, we offer telehealth services for those who prefer virtual appointments. Telehealth provides a convenient and secure way to receive mental health support from home. Don’t forget to let us know when meeting with our intake specialist.

In addition to therapy, we provide community outreach, educational workshops, staff training, and collaborations with local organizations to promote mental wellness and advocacy.

We welcome partnerships, volunteers, and donations to support our mission. If you are interested in collaborating or contributing, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..